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 RENTCafé CRM

RENTCafé CRM from Yardi

430 South Fairview Avenue Goleta, CA 93117-3627

Company Profile
Turn leads into leases, improve resident retention, and maximize your marketing ROI with our end-to-end leasing and customer relationship management solution.

Our end-to-end leasing and customer relationship management solution allows you to conduct prospect and resident services from your tablet or desktop, with instant real-time data from Yardi Voyager®. Fully integrated with Voyager, RENTCafé®, and RENTCafé® Connect™, RENTCafé® CRM™ accesses contact, lead, lease, resident, and property data and packages it in an intuitive and mobile format for your leasing consultants. It provides automated leasing and CRM activities in one integrated, transparent system so you have total visibility into your leasing office. Leasing consultants can easily step prospects through the leasing cycle from initial contact through online lease execution, as well as promptly assist residents during move-in, move-out, lease renewal, and maintenance requests — without being tied to a desktop.


Product Highlights


Mobile Leasing Management

RENTCafé CRM features unlimited customized follow-ups for both prospect and resident activity. Real-time lead notifications, tracking, and management reporting helps your leasing consultants identify prospects — before they step foot on your property. Additionally, RENTCafé CRM powers your customer relationship management throughout the leasing process, continuing after the customer moves in, all the way to renewal. Facilitate easy customer communication using the incorporated Voyager correspondence engine and professional email templates.

Instant Response

Gain total visibility into your leasing office when you channel daily leasing and CRM activities into one integrated, transparent system. Dashboards featuring up-to-the-minute operation details, leasing data, and residential analytics – with drilldown and access to custom reports – ensure your staff provides accurate information to your prospects, applicants, and residents. RENTCafé CRM also tracks your advertising sources with complete accuracy to reveal how your marketing dollars are performing. As a result, you can capture and track every lead, make your advertising more productive, and convert more prospects into residents to optimize rental revenue.

Smarter Leasing

Benefit from the workflow efficiency and competitive advantage supplied by a complete tablet leasing tool. All the leasing activities and resident support you perform at your desk, you can now execute from any location — including real-time rental pricing, applicant screening, and renters insurance fulfillment when combined with Yardi RENTmaximizer™, Yardi Resident Screening™, and ResidentShield® Protection Plan™.


Improved Performance

Analytic reporting on agent performance, property positioning, and the effectiveness of your marketing campaigns provides timely information to better manage your leads and contacts, sign more leases, and improve your team’s performance. With RENTCafé CRM analytics, you can turn accurate data into actionable information that increases your ROI.
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